Exchange
FREE SIZE EXCHANGE – MATT PALMER
We want your clothing to fit perfectly.
If you need a different size, we offer free exchanges.
How to make an exchange?
1️⃣ Contact us
Send a message to:
sklep.iammattpalmer@gmail.com
In the email, please provide:
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your order number
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current size
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the size you wish to exchange for
We will reserve the selected model for you (if available).
2️⃣ You will receive shipping instructions
After confirming availability, we will send you instructions and a link to generate a free return label.
3️⃣ Prepare the package
The product must:
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be unworn and unused
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show no signs of use
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have all tags attached
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be in its original packaging
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have the protective film intact (if applicable)
Include a note in the package with your order number and the annotation "EXCHANGE".
4️⃣ Ship the package
After you ship the package, we will wait for it to be delivered to our warehouse.
What next?
As soon as we receive and verify the product, we will send you the new size at our expense.
What if the size is not available?
In this situation, you can choose one of the following options:
• exchange for another model (price difference will be settled)
• leave funds on your account for future purchases
• full refund